Apology Regarding Incorrect Discount Settings for the Xbox Series X|S Versions of Yakuza 0 Director's Cut, Yakuza Kiwami, and Yakuza Kiwami 2 *Updated on December 16

We have confirmed an issue with the previously announced discounts for those who already own the titles, as detailed in the news article below.
For the Xbox Series X|S versions, there were periods during which the discount was not applied, and in some cases, incorrect discount prices were displayed.
https://ryu-ga-gotoku.com/asia_en/info/detail/003755.html
 

Eligible Platform

Xbox Series X|S

Eligible Products

Yakuza 0 Director's Cut
Yakuza Kiwami
Yakuza Kiwami 2

Periods During Which the Discount Was Not Applied

Yakuza Kiwami 2

From December 8, 2025, 12:00 AM to around December 9, 2025, 2:30 AM

Yakuza 0 Director's Cut, Yakuza Kiwami

From December 8, 2025, 12:00 AM to the early hours of December 13, 2025

Changes to Discount Prices

Due to system-related reasons, the existing owner discount prices for the Xbox Series X|S versions will be adjusted as follows.

Yakuza 0 Director's Cut: SGD 27.84
Yakuza Kiwami: SGD 2.61

We sincerely apologize for the inconvenience caused.

For customers who purchased the eligible products during the periods when the discount was not applied and who should have received the discount, we will provide either a refund of the price difference or a full refund. We kindly ask you to contact us via the links below.

Refund Inquiries

For refunds of the price difference:
https://support.xbox.com/en-SG/contact-us

For returns and full refunds:
https://support.xbox.com/en-SG/help/subscriptions-billing/buy-games-apps/refund-orders

Other Inquiries
https://segacustomer.zendesk.com/hc/en-us/categories/12597105317913-Console-PC